Terms and conditions.
Last updated
These Terms and Conditions govern your engagement with our services. By engaging our services, you agree to these terms.
Our services
Your Virtual Ally provides virtual, hybrid and in-person assistance and business support services to individuals, entrepreneurs and businesses. The scope of work, deliverables, timelines and fees will be communicated and agreed upon before services begin.
Client responsibilities
Clients are expected to provide the information, materials, access and feedback reasonably required to deliver the agreed services. Delays in providing these may affect agreed timelines.
Payments and cancellations
Payment terms, service fees and any applicable deposits will be communicated and agreed upon before work begins. Any cancellation, rescheduling, refund or termination arrangements will be governed by the terms agreed between YVA and the client.
Confidentiality
YVA respects the confidentiality of client information and takes reasonable steps to protect confidential business information shared during an engagement. Client information will not be disclosed to unauthorised parties, except where disclosure is necessary to deliver agreed services or required by law.
Use of our website
Visitors agree to use our website lawfully and not to engage in activities that may disrupt its operation, compromise its security or infringe the rights of others.
Limitation of liability
YVA will make reasonable efforts to deliver services professionally and in line with agreed expectations. However, we cannot guarantee specific business outcomes, as results may depend on factors beyond our control.
Nothing in these terms excludes or limits any liability or rights that cannot lawfully be excluded or limited.
Changes to these terms
YVA may update these Terms and Conditions when necessary. Updated versions will be published on this website.
Contact us
For questions regarding these Terms and Conditions, please contact teamvirtualally@gmail.com.